Frequently Asked Questions

Why did Overstock change the name of the Club O Rewards program to “Welcome Rewards”?As part of Overstock's transition to Bed Bath & Beyond,
we are excited to bring the Welcome Rewards loyalty program name along
with it. You get all the same benefits of Club O as a Welcome Rewards
member, plus more reasons to shop. We're expanding the selection of
great products for your home with this change. That's it!Can I still use my Club O username and password?Yes. There are no changes to your username or password.Are there any changes to my Club O benefits now that the program is called “Welcome Rewards”?No.
You'll still be able to enjoy all the same great benefits that you had
with Club O. Plus, you can now earn and spend your rewards on an even
wider assortment of great products for your home.What happens to my Club O reward points?Your
Club O reward points aren't going anywhere. They are in your Welcome
Rewards account with the same points balance you had as of the date of
transition to Welcome Rewards.

Is my Welcome Rewards or Welcome Rewards+ membership valid on purchases from the new Bed Bath & Beyond website?

We're excited to invite former members of the Welcome Rewards program in the United States to open or activate your account on the new website and start earning again.

If you had a points balance in your account as of May 15, 2023 or were a
Welcome Rewards+ member, we've upgraded your membership status with a
free membership in the new Welcome Rewards program (a $19.95 value). Be
sure to open your new account prior to December 31, 2023 when this
special grand opening offer expires. See complete Terms of this offer for more details.

If you were a Welcome Rewards member without a points balance when the
program ended in May 2023, we're excited to introduce you to the new
program and offer you more perks than ever. Learn more about the new Welcome Rewards program.

What happened to any points I earned in the prior Welcome Rewards program?

If you had a point balance of greater than one point in your old Welcome
Rewards account on May 15, 2023, we are excited to offer you bonus
reward points waiting in your new account to claim! See complete Terms of this offer for more details and activate your account before December 31, 2023 to take advantage of this special offer.

Can I continue to shop with my Overstock Mastercard or Credit Card?

Yes. You can use your Overstock Mastercard or Credit Card just as you did
before, both on the new Bed Bath & Beyond website and mobile app.
The Overstock Mastercard can be used anywhere Mastercard is accepted.

Will you be replacing my Overstock Mastercard or Credit Card with a Bed Bath & Beyond credit card?

No. Continue to use your Overstock Mastercard or Credit Card as you did
before on the new Bed Bath & Beyond website, mobile app and anywhere
Mastercard is accepted.